tMagic™ Integrated Teller Capture

Integrated Front Counter Capture Streamlines Processes and Improves Efficiency

Financial institutions like yours continue to take advantage of the opportunities Check 21 affords — from remote deposit capture to ATM capture and now teller capture. With teller capture, your employees can image and process checks at the teller line. As a result, your institution can realize additional cost savings, operational efficiencies and positive environmental impact while improving the client experience.

Open Solutions' tMagic Integrated Teller Capture solution allows your tellers to capture checks — as well as savings and checking deposit slips, withdrawal tickets, loan coupons and general ledger tickets — in real time at the point-of-presentment (POP). Because tMagic is fully integrated into Transaction Express, the MICR line data is automatically prefilled into Transaction Express, reducing teller errors and key strokes. Extensive image quality checks are performed on each scanned item, including verification of MICR, CAR/LAR and IQUA. The teller verifies the prefilled data is in balance before committing the transaction to the database. Then, imaged documents can be sent to an archive and an imaged cash letter prepared.

Benefits

• Enhances service and client retention with reduced wait times and real-time transaction information
• Supports "virtual" documents
• Balances transactions at the teller line, reducing back-office processing costs
• Takes advantage of Check 21 technology with least cost routing, multiple image cash letters, dollar amount thresholds and multi-send points, electronic inclearings and electronic returns
• Enables intra-day settlement
• Speeds end-of-day reconciliation
• Reduces day two exceptions and change in deposit notifications
• Eliminates deposit/cash tickets and offers courier savings

Features

• Converts paper checks into digital images at the teller line
• Provides tellers with the opportunity to approve or edit imaged data
• Archives transaction sets immediately with images archived on the remote deposit capture server
• Provides clear audit trail of transaction history
• Maintains transaction integrity
• Increases research capabilities

Let Open Solutions' tMagic Teller Capture help you expedite transaction processing, streamline teller and back-office operations and reduce other expenses associated with traditional item processing. Contact Open Solutions today at 800.849.8061 to put this advanced technology to work for you!